Welcome to Ceylon Astrology. By accessing or using our website and purchasing any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website or services.
1. About Our Services
Ceylon Astrology provides personalized astrology-related services, including but not limited to:
- Horoscope readings
- Birth chart analysis
- Marriage compatibility (Porondam)
- Business and career astrology
- Gemstone recommendations
- Auspicious date and time selection
- Other traditional Sri Lankan astrology services
All services are provided by experienced independent astrologers associated with Ceylon Astrology.
2. Nature of Astrology Services
Astrology is a traditional spiritual and cultural practice intended to provide personal insight and guidance.
Our reports, recommendations, and consultations are provided for informational and personal guidance purposes only and should not be considered:
- Medical advice
- Psychological advice
- Legal advice
- Financial or investment advice
- Professional counseling
Clients remain solely responsible for any decisions or actions taken based on the information provided.
3. Order Processing
Orders are processed after successful payment confirmation.
Customers are responsible for providing accurate information, including:
- Full name
- Date of birth
- Time of birth (where applicable)
- Place of birth
- Any additional information required for the selected service
Incorrect or incomplete information may affect the accuracy of the astrology report and may delay delivery.
4. Delivery of Services
Most reports are delivered within 2–3 business days.
Delivery times are estimates only and may vary depending on:
- Public holidays
- High order volumes
- Additional clarification required from the customer
- Availability of the assigned astrologer
Reports are generally delivered via:
- Other agreed electronic methods
5. Refund Policy
Due to the personalized nature of astrology services:
- Orders cannot normally be cancelled once work has commenced.
- Refund requests made before work has started may be considered at our discretion.
- If we are unable to complete your order within a reasonable time or are unable to provide the requested service, a full or partial refund may be issued at our discretion.
- Customer dissatisfaction with interpretations, opinions, or predictions does not automatically qualify for a refund.
6. Customer Responsibilities
Customers agree to:
- Provide accurate birth information.
- Use the services only for lawful purposes.
- Respect the intellectual property of Ceylon Astrology.
- Not reproduce or redistribute astrology reports without written permission.
7. Intellectual Property
All reports, written content, graphics, logos, website content, and digital materials remain the intellectual property of Ceylon Astrology unless otherwise stated.
Customers may use purchased reports for personal use only.
Commercial reproduction, resale, or redistribution is prohibited without written permission.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Ceylon Astrology shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
- Use of our services
- Reliance on astrology reports
- Delays in delivery
- Website interruptions
- Technical issues
Our total liability shall not exceed the amount paid for the specific service purchased.
9. Accuracy Disclaimer
Astrological interpretations are based on traditional astrology principles and the birth information provided by the customer.
We do not guarantee:
- Future events
- Specific outcomes
- Financial success
- Health improvements
- Relationship outcomes
- Business performance
Different astrologers may reasonably interpret the same birth chart differently.
10. Privacy
Personal information provided by customers is handled in accordance with our Privacy Policy.
Birth details and consultation information are treated confidentially and used only for providing the requested services unless disclosure is required by law.
11. Website Availability
We strive to keep our website available at all times but do not guarantee uninterrupted access.
We may modify, suspend, or discontinue any part of the website or services without prior notice.
12. Third-Party Services
Our website may integrate with third-party services including payment gateways, email providers, messaging platforms, and analytics services.
We are not responsible for the policies or availability of third-party services.
13. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Updated versions become effective immediately upon publication on this website.
Continued use of our website constitutes acceptance of the revised Terms.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.
Any disputes shall be subject to the jurisdiction of the courts of Sri Lanka.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.
contact@ceylonastrology.com or +94 76 777 4026 (WhatsApp)